Warranty and Returns
The Mod My Floor Quality!
We pride ourselves on the quality of our garage flooring products. And, know that our garage flooring is made with exacting technology and manufacturing standards, and the highest quality materials. We are also dedicated to providing superior customer support to you, our customers, regarding any of your garage flooring needs or questions. ‘Mod My Floor™’ garage flooring will exceed all your needs. If you have any questions regarding our garage flooring warranty or garage flooring products, contact us.
Returns & Refunds
Mod My Floor™ offers our garage flooring products with a Limited Lifetime Warranty or a 7-year warranty. We hope you will be 100% satisfied with your purchase. Mod My Floor™ offers a 30-day, money back guarantees on all premium garage floor online purchases. If for any reason, our products do not meet your expectations, you may return it as long as you meet the following eligibility criteria:
Timeframe: Purchased items must be returned within 30 days of the date you received it
Physical condition: All items must be unused and in original packaging. Items washed, scratched or otherwise have evidence of being used will not be refunded at full value
Product type: Clearance products are not refundable
Custom products: Custom products are not refundable
If you are eligible for a refund and would like to return your purchase, please note the following:
- You must call our office to request a return authorization in writing
- Return Shipping for a non-defective product is the responsibility of the customer
- Return Shipping will be covered for damaged and defective product only
- Shipping charges for any re-orders are charged at cost. This includes special shipping requests such as rush shipping
- A shipping label will be sent to you for the return item(s)
- Shipping charges incurred for delivery return and re-orders are not refundable. This includes special shipping requests such as rush shipping
- Refunds will be processed within 48 hours upon receiving the item. This may take longer in cases of larger returns.
- A 15% restocking fee will be assessed on all returns.